Terms & Conditions of using AVL Solution E Commerce
Terms of Use
By using our site and purchasing from AVL Solution, you indicate that you accept these terms of use and agree to abide by them.
Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by the law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information
avlsolution.com is a site operated by SINFOSTEX INCORPORATION. (ACRA Number: 53281949K)
Access
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Changes
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Our Liabilities
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, with the exception of our store and warranty policy, we, and third parties connected to us hereby expressly exclude:
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless AVL Solution, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Links
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
By using our site and purchasing from AVL Solution, you indicate that you accept these terms of use and agree to abide by them.
Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by the law, we exclude all liability for loss or damages direct or indirect arising from use of this site.
Information
avlsolution.com is a site operated by SINFOSTEX INCORPORATION. (ACRA Number: 53281949K)
Access
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
Changes
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
Our Liabilities
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, with the exception of our store and warranty policy, we, and third parties connected to us hereby expressly exclude:
- All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
- Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless AVL Solution, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Links
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.
Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
Privacy Policy
AVL Solution's privacy and security measures are designed with the strictest security in mind, so any personal information that you provide to AVL Solution is used for the purpose of receiving AVL Solution communications and for personalizing and enhancing your web experience with AVL Solution. AVL Solution's privacy policy is outlined below and tells you how we collect personal information, what information we collect, how we use it, to whom we will disclose it and how you can access, change and remove your information.
HOW WE COLLECT THE INFORMATION
There are many ways that AVL Solution obtains information from you: (1) from an online, email, or telephone purchase; (2) from navigational information about where visitors go on our website; (3) anytime you submit a business reply, product, or warranty card; (4) upon contacting customer service to request AVL Solution communications.
THE INFORMATION WE COLLECT
When you purchase online to receive our product information, you will need to provide us with your name, address and e-mail address. When you make a purchase through AVL Solution's website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. When you order through AVL Solution's website, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you.
We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.
HOW WE USE THE INFORMATION
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy.
We will primarily use your personal information to provide products and services to you, for example:
The information obtained during an online purchase process is used only to complete the order online, to confirm the order and shipment of the order via email and customer service purposes. You may, upon placement of an order, opt to allow AVL Solution to save the information for a speedier checkout process the next time. Your payment information is then stored only for the purposes of faster checkout and is not used for any other purpose.
COOKIES
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are only used by AVL Solution to allow you to use AVL Solution's web site in the most efficient manner. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:
We also work with other companies who use tracking technologies, including web beacons, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website about your interaction with our communications, including advertising and e-mails. If you object to web beacons, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies. We will still know how many of our e-mails are opened and we will automatically receive your IP address, a unique identifier for your computer or other access device but we will not identify you as an individual.
SHARING INFORMATION WITH THIRD PARTIES
AVL Solution will never sell any information about you to anyone. We are part of a larger company and we may share information with our parent and affiliated companies.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services.
In proceeding with your online order, you agree that both your name and address and those of the delivery name and address (if different) will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it you are saying you have their permission.
We share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We also may share non-personal information, such as the number of users who visited the website during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.
We may release personal information if we believe in good faith that: the law or legal process requires it; if we have been advised by counsel; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of AVL Solution, or any of our respective affiliates, business partners, customers or others.
As with any business, it is possible that as our business develops, we might go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of our assets or buying online stores or other assets. In such transactions, information about customers will likely be transferred. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You will be deemed to have consented to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary within the 30 day period.
Personal information submitted to or collected through this website may be stored and/or processed in the United States, United Kingdom, Italy or Canada for the purposes described in this privacy policy. By using AVL Solution products and services (including our website), you consent to any such transfer of information outside of your country.
We do not share, sell or rent to other third parties any personal information that you provide to us, except with your consent or as described in this Privacy Policy.
E-MAIL OPT-OUT/UNSUBSCRIBE
AVL Solution has a company policy not to flood people with e-mail correspondence. AVL Solution also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.
CHILDREN’S PRIVACY
If you are under 16, you should surf AVLSolution.com only with involvement of a parent or guardian. Although AVL Solution does not specifically direct its website, catalogs or e-mails to children, AVL Solution strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, AVL Solution asks that anyone under 16 years of age not attempt to register with AVL Solution or otherwise provide AVL Solution with any personal information without the consent of a parent or legal guardian.
SECURITY
Our web site’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
HOW WE COLLECT THE INFORMATION
There are many ways that AVL Solution obtains information from you: (1) from an online, email, or telephone purchase; (2) from navigational information about where visitors go on our website; (3) anytime you submit a business reply, product, or warranty card; (4) upon contacting customer service to request AVL Solution communications.
THE INFORMATION WE COLLECT
When you purchase online to receive our product information, you will need to provide us with your name, address and e-mail address. When you make a purchase through AVL Solution's website, you also will need to give us your telephone number and credit card number so we can process your payment and contact you in the event of any problems with delivery. When you order through AVL Solution's website, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number. If you contact our customer service department, you may need to provide us with additional information so that we can respond to your questions or concerns as completely and thoroughly as possible.
In order to provide users and subscribers with the most efficient and enhanced service and to better understand your preferences, we may request your gender, year of birth, sports of interest, shopping preference and product interest. Whether or not you provide this information is entirely up to you.
We also may collect additional non-personally identifiable information (for example, browser version, IP address) which will provide information regarding the general use of our website. The navigational information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services.
HOW WE USE THE INFORMATION
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. By providing us with your personal information, you consent to us processing this personal information in one or more of the ways described in this privacy policy.
We will primarily use your personal information to provide products and services to you, for example:
- To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, offers and news of AVL Solution.
- To analyze visits to the website and learn about the interests of our visitors in the aggregate, so we can improve our products and services and deliver the best user experience.
- For customer service purposes, such as following up on customers who have not checked out their abandoned shopping carts or to see if there was a problem with their use of the site.
The information obtained during an online purchase process is used only to complete the order online, to confirm the order and shipment of the order via email and customer service purposes. You may, upon placement of an order, opt to allow AVL Solution to save the information for a speedier checkout process the next time. Your payment information is then stored only for the purposes of faster checkout and is not used for any other purpose.
COOKIES
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are only used by AVL Solution to allow you to use AVL Solution's web site in the most efficient manner. Cookies allow you to place an order on our website and allow us to enhance and personalize your online surfing and shopping experience. For example, we use cookies to:
- Remember the items in your shopping basket
- Recognize you when you return to our website
- Analyze visitor behavior
We also work with other companies who use tracking technologies, including web beacons, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to our website about your interaction with our communications, including advertising and e-mails. If you object to web beacons, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies. We will still know how many of our e-mails are opened and we will automatically receive your IP address, a unique identifier for your computer or other access device but we will not identify you as an individual.
SHARING INFORMATION WITH THIRD PARTIES
AVL Solution will never sell any information about you to anyone. We are part of a larger company and we may share information with our parent and affiliated companies.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may need to share personal information with these third parties so that they can perform these services, however, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing those services.
In proceeding with your online order, you agree that both your name and address and those of the delivery name and address (if different) will be checked using third parties such as credit agencies. If you are providing a delivery name and address which is not your own you must have that person’s permission to give us their personal information and for us to use it for the purposes specified. By providing it you are saying you have their permission.
We share aggregated demographic information about our user base with our agents, including agencies or third party vendors so that they can provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We also may share non-personal information, such as the number of users who visited the website during a specific time period or who purchased a specific product through the website, with our marketing partners, advertisers and others from time to time. This information generally is shared in an aggregated form.
We may release personal information if we believe in good faith that: the law or legal process requires it; if we have been advised by counsel; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of AVL Solution, or any of our respective affiliates, business partners, customers or others.
As with any business, it is possible that as our business develops, we might go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of our assets or buying online stores or other assets. In such transactions, information about customers will likely be transferred. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You will be deemed to have consented to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary within the 30 day period.
Personal information submitted to or collected through this website may be stored and/or processed in the United States, United Kingdom, Italy or Canada for the purposes described in this privacy policy. By using AVL Solution products and services (including our website), you consent to any such transfer of information outside of your country.
We do not share, sell or rent to other third parties any personal information that you provide to us, except with your consent or as described in this Privacy Policy.
E-MAIL OPT-OUT/UNSUBSCRIBE
AVL Solution has a company policy not to flood people with e-mail correspondence. AVL Solution also uses your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to get off the e-mail mailing list if you so desire.
CHILDREN’S PRIVACY
If you are under 16, you should surf AVLSolution.com only with involvement of a parent or guardian. Although AVL Solution does not specifically direct its website, catalogs or e-mails to children, AVL Solution strives to provide children with as much customer service as possible without violating their privacy rights. For their protection, AVL Solution asks that anyone under 16 years of age not attempt to register with AVL Solution or otherwise provide AVL Solution with any personal information without the consent of a parent or legal guardian.
SECURITY
Our web site’s bunker security system is armed with a sentry system to monitor activity and prevent any unauthorized disclosure of credit card numbers or other personal information. In addition, we utilize a licensed system for credit card authorization and fraud detection. We use industry standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information.
Warranty Policy
PRODUCT WARRANTY
Products on AVL Solution are warranted for one year OR 12 MONTHS from the date of purchase against manufacturer’s defects. The warranty is valid only to the original purchaser with a proof of purchase from an Authorized Product Dealer that clearly shows the purchase date. The warranty covers the costs of labour and replacement of parts. AVL Solution does not warrant against any accidental damage or wear and tear. Alteration, misuse, abuse of products will void this warranty. The customer’s exclusive remedy for a breach of warranty will be the repair or replacement of the item as determined by AVL Solution. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.
MIPRO/FBT/TACH/BSD INHOUSE WARRANTY
AVL Solution is offering an optional additional 2 year warranty on top of the included product warranty for Mipro, FBT, TACH and BSD products. This warranty is only valid to the original purchaser with a proof of purchase from AVL Solution that clearly shows the purchase date. The warranty only covers the costs of labour; costs of replacement parts are not included. AVL Solution does not warrant against any accidental damage or wear and tear. Alteration, misuse, abuse of products will void this warranty. The customer’s exclusive remedy for a breach of warranty will be the repair or replacement of the item as determined by AVL Solution. The warranty does not affect the legal rights of customers under applicable state or national laws governing the sale of consumer goods.
UPDATES TO POLICY INFORMATION
AVL Solution reserves the right to update this policy as and when required without liberty of broadcasting to its customers. Please review the site periodically to see any updates to the information provided here.